Accessibility Statement

Accessibility Statement

Last updated: August 14, 2026

BILENA TRADING LLC is committed to making our website, chroqbnos.com, accessible to everyone, including people with disabilities. We strive to comply with the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

1. Our Commitment

We believe that every person should be able to access our products, services, and content regardless of ability. We are continuously working to improve the accessibility of our website through:

  • Regular accessibility audits using automated tools and manual testing
  • Training our team on accessible design and development practices
  • Partnering with accessibility consultants to identify and resolve issues
  • Gathering feedback from users with disabilities

2. Current Accessibility Features

  • Semantic HTML: Our site uses proper heading structures and landmark regions for screen reader navigation.
  • Keyboard Navigation: All interactive elements are accessible via keyboard (Tab, Enter, Space, Escape).
  • Alt Text: Product images and decorative images include alt text or are marked as decorative.
  • Color Contrast: We maintain a minimum contrast ratio of 4.5:1 for body text and 3:1 for large text.
  • Resizable Text: Our site supports browser zoom up to 200% without loss of functionality.
  • Focus Indicators: Visible focus outlines are present on all interactive elements.
  • ARIA Labels: Form fields, buttons, and icons include appropriate ARIA labels and descriptions.
  • Video Captions: Where video content is provided, we aim to include closed captions and transcripts.

3. Known Limitations

While we strive for full accessibility, some areas of our site may not yet meet WCAG 2.1 AA standards:

  • Some third-party widgets (social media embeds, payment modals) may not be fully accessible.
  • Product images in the Maker Gallery may lack detailed alt text.
  • Some older blog/tutorial content may need updated formatting.
  • Mobile keyboard traps may occur in complex form fields on certain devices.

We are actively working to resolve these limitations and prioritize fixes based on user feedback.

4. Third-Party Content

Our website integrates third-party services (payment processors, analytics, social media plugins). While we select partners who prioritize accessibility, we cannot guarantee that all third-party content meets the same accessibility standards. We encourage you to contact these providers directly if you encounter accessibility issues with their components.

5. Assistive Technology Compatibility

We test our website with the following assistive technologies:

  • Screen readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
  • Screen magnifiers: ZoomText, browser-based zoom
  • Voice control software: Dragon NaturallySpeaking
  • Switch control devices and keyboard-only navigation

We support the latest two versions of Chrome, Firefox, Safari, and Edge browsers.

6. Feedback & Reporting Issues

If you encounter any accessibility barrier on our website, please let us know. We take all reports seriously and will work to resolve issues as quickly as possible.

  • Email: support@chroqbnos.com
  • Phone: (332) 269-6689
  • Mail: BILENA TRADING LLC, Attn: Accessibility Team, 505 City Pkwy W Suite 2933, Orange, CA 92868

Please include the following in your report:

  • The web page URL where you encountered the issue
  • A description of the problem and how it affected you
  • The assistive technology and browser you were using
  • Your contact information (so we can follow up)

We will acknowledge your report within 2 business days and provide an estimated timeline for resolution.

7. Ongoing Efforts

Accessibility is an ongoing process. We conduct quarterly accessibility reviews and incorporate accessibility checks into our development workflow. Our goal is to achieve and maintain WCAG 2.1 AA compliance across all pages and continually improve the user experience for everyone.

8. Legal Framework

This Accessibility Statement is provided in accordance with:

  • Americans with Disabilities Act (ADA) Title III
  • Section 508 of the Rehabilitation Act of 1973 (as amended)
  • Colorado House Bill 21-1110 (State Government Accessibility)
  • Web Content Accessibility Guidelines (WCAG) 2.1

9. Updates to This Statement

We may update this Accessibility Statement as we improve our website's accessibility or as regulations change. The "Last updated" date reflects the most recent revision.