Cookie Policy
Last updated: August 14, 2026
This Cookie Policy explains how BILENA TRADING LLC ("we," "us," "our") uses cookies and similar tracking technologies on our website chroqbnos.com (the "Site"). This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, smartphone) by websites you visit. They allow websites to remember your actions and preferences over a period of time, so you do not have to re-enter information each time you visit. Cookies are widely used to make websites work efficiently and to provide information to site owners.
In addition to cookies, we also use:
- Web Beacons (Pixels): Tiny transparent images embedded in web pages and emails that track whether a page or email was opened.
- Local Storage: Browser-based storage that persists data on your device beyond a single session.
- Fingerprinting: Collecting device characteristics to identify returning visitors.
- SDKs: Software development kits from third parties that collect data within our mobile apps or website.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function. Without them, you cannot log in, add items to your cart, or complete checkout. These cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| ca_session | Maintains login session | Session |
| ca_cart | Stores shopping cart contents | 30 days |
| ca_cookie_ok | Records cookie consent | 365 days |
| ca_token | Authentication token | 7 days |
2.2 Analytics & Performance Cookies
These cookies collect anonymous information about how visitors use our site, helping us improve performance and user experience.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_* | Google Analytics 4 | Maintains session state | 2 years |
| _gid | Google Analytics | Distinguishes users per day | 24 hours |
| _fbp | Meta Pixel | Tracks Facebook ad conversions | 90 days |
| _pin_unauth | Pinterest Tag | Tracks Pinterest ad conversions | 1 year |
2.3 Marketing & Advertising Cookies
These cookies track your browsing habits to display personalized advertisements on third-party websites and social media platforms.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| fr | Delivers targeted ads on Facebook/Instagram | 90 days | |
| IDE | Google (DoubleClick) | Personalized ads across Google network | 2 years |
| _gcl_au | Google Ads | Tracks ad clicks and conversions | 90 days |
| MUID | Microsoft (Bing Ads) | Tracks Bing ad interactions | 1 year |
| tidio_* | Tidio Live Chat | Powers live chat widget | Session |
2.4 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and recently viewed products.
| Cookie | Purpose | Duration |
|---|---|---|
| ca_recent | Recently viewed products | 30 days |
| ca_pref | User preferences (category, sort) | 90 days |
| ca_wishlist | Saved wishlist items | 90 days |
3. First-Party vs. Third-Party Cookies
- First-Party Cookies: Set by chroqbnos.com. Used for session management, cart functionality, and user preferences.
- Third-Party Cookies: Set by external domains (Google, Meta, Pinterest, Klaviyo, Tidio). Used for analytics, advertising, and customer support. Third-party cookies may track you across multiple websites.
4. How to Manage Cookies
4.1 Cookie Consent Banner
When you first visit our Site, you will see a cookie consent banner. You can choose to accept all cookies or reject non-essential cookies. Your choice is stored in the "ca_cookie_ok" cookie for 365 days. You can change your preference at any time by clearing this cookie and revisiting our Site.
4.2 Browser Settings
You can control and delete cookies through your browser settings. Here are links to the help pages for major browsers:
Note: Disabling strictly necessary cookies may prevent you from using key features of our Site, such as logging in, adding items to your cart, or completing checkout.
4.3 Opt-Out Tools
- Digital Advertising Alliance: aboutads.info/choices — opt out of interest-based advertising from participating companies.
- Network Advertising Initiative: networkadvertising.org/choices
- Google Ads Settings: adssettings.google.com
- Facebook Ad Preferences: facebook.com/settings
5. Cookies and Email
We may use tracking pixels in our marketing emails (Klaviyo, Postscript) to track open rates, click rates, and conversions. These pixels place cookies on your device when you interact with the email. You can unsubscribe from marketing emails at any time using the unsubscribe link in each email.
6. Do Not Track (DNT)
We currently do not respond to DNT signals from your browser. However, you can manage cookies through the methods described above. We are evaluating DNT support and may implement it in the future.
7. Updates to This Policy
We may update this Cookie Policy as we add or remove services, change cookie providers, or respond to regulatory changes. The "Last updated" date reflects the most recent revision.
8. Contact
- BILENA TRADING LLC
- 505 City Pkwy W Suite 2933, Orange, CA 92868
- Email: support@chroqbnos.com
- Phone: (332) 269-6689